Vantage Helm ("we", "us", "our") is a business consulting firm based in Kuala Lumpur, Malaysia. We take the privacy of our clients, website visitors, and enquirers seriously and are committed to protecting personal information in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
This Privacy Policy applies to personal data collected through our website at vantagehel.club, via email correspondence, phone communication, and during the delivery of our consulting services.
By using our website or engaging our services, you acknowledge that you have read and understood this policy. If you have any questions, you are welcome to contact us at any time at [email protected].
- Full name
- Email address
- Phone number (if provided)
- Company name and role (if shared in enquiry)
- Message content submitted through our contact form
- Browser type and version
- Operating system
- IP address (anonymised where possible)
- Pages visited and time spent on each page
- Referring website or search term
- Consent — when you submit a contact form or subscribe to communications
- Legitimate interest — for website analytics and improving our services
- Contractual necessity — when processing is needed to deliver agreed consulting engagements
Contact enquiry data is retained for up to 24 months from the date of collection, or for the duration of an active client relationship plus 12 months thereafter. Analytics data is retained in aggregated, anonymised form.
Personal data collected through this website is used for the following purposes:
- Responding to enquiries submitted through the contact form
- Communicating with prospective and existing clients about our consulting services
- Scheduling and coordinating engagements
- Sending relevant updates or service information where consent has been given
- Improving the usability and content of our website based on aggregated analytics
- Meeting any legal or regulatory obligations applicable to our operations in Malaysia
We do not sell, rent, or share your personal data with third parties for marketing purposes. Data may be shared with service providers who assist in operating our website (e.g., analytics or hosting providers) under appropriate confidentiality obligations.
We take reasonable technical and organisational steps to protect personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:
- Secure HTTPS connections for all web pages
- Restricted internal access to personal data on a need-to-know basis
- Regular review of data handling practices
- Prompt notification procedures in the event of a data breach, in accordance with PDPA requirements
Whilst we take these precautions, no method of data transmission or storage is entirely without risk. We encourage you to contact us immediately if you suspect any misuse of your personal information.
Our website uses cookies to improve your browsing experience. Cookies are small text files placed on your device. We use the following categories:
- Essential cookies — required for basic site functionality and cannot be disabled
- Analytics cookies — help us understand how visitors use the site (optional)
- Preference cookies — remember your settings for a more consistent experience (optional)
- Marketing cookies — used to show relevant content or track engagement (optional)
You can review and manage your cookie preferences at any time on our Cookie Policy page.
Our website may contain links to external websites. Once you navigate away from our site, we have no control over the content or privacy practices of those sites. We are not responsible for their privacy policies or how they handle your personal data.
We recommend reviewing the privacy policy of any third-party website you visit before providing personal information.
Under the Personal Data Protection Act 2010 (Malaysia), you have the following rights regarding your personal data:
- Right of access — You may request a copy of the personal data we hold about you
- Right to rectification — You may ask us to correct inaccurate or incomplete information
- Right to withdraw consent — Where processing is based on consent, you may withdraw it at any time
- Right to limit processing — You may ask us to restrict how we use your data in certain circumstances
- Right to raise a complaint — You may lodge a complaint with the Department of Personal Data Protection (JPDP) in Malaysia
To exercise any of these rights, please write to us at [email protected]. We will respond within a reasonable timeframe and in accordance with the PDPA.
Our website and consulting services are directed at business professionals and organisations. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted information through this website, please contact us promptly and we will remove the data as soon as practicable.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make material changes, we will update the "Last Updated" date at the top of this page.
Continued use of our website after any updates constitutes acceptance of the revised policy. We encourage you to review this page periodically.
If you have any questions about this Privacy Policy or wish to exercise your data rights, please reach out to us through any of the following channels:
Registered Address
5 Persiaran Stonor,
50450 Kuala Lumpur, Malaysia